Custom Command

Custom Command Bot Privacy Policy

Last Updated: July 27, 2026

We take your privacy seriously and are committed to protecting the information required to operate Custom Command Bot ("the Bot"). This Privacy Policy explains what information we collect, how it is used, how long it is retained, and your rights regarding that information.

Custom Command Bot is operated by an independent developer ("we", "us", or "our").

Information We Collect

The Bot only collects information necessary to provide its functionality.

Depending on the features you use, this may include:

  • Discord User IDs
  • Discord Server (Guild) IDs
  • Server names
  • Channel IDs
  • Role IDs
  • Message IDs (when required by specific features)
  • Server configuration and settings
  • Custom command names and command code created by server administrators or other authorized members
  • Information intentionally stored through the Bot's variable system by custom commands

Dashboard Authentication

Access to the Custom Command Bot dashboard is provided through Discord OAuth.

When you authenticate with Discord, we receive information necessary to verify your identity and determine which servers you are authorized to manage. This may include your Discord user ID, username, avatar, and the servers you are permitted to access through Discord.

We do not receive or store your Discord password.

Custom Commands & Variables

Custom Command Bot allows server administrators and other authorized members to create custom commands that may store information using the Bot's variable system.

The information stored depends entirely on how those custom commands have been configured. For example, a custom command may choose to store usernames, user IDs, counters, inventories, game progress, moderation data, or other information required by the server.

User-created stored data may include any information that server administrators or authorized users choose to store through custom commands. We do not routinely monitor or review the contents of user-created stored data except where necessary to maintain the Service, investigate abuse, comply with legal obligations, or protect the security of the Service.

The Bot does not automatically determine what information is stored through custom commands. Server administrators and authorized members are responsible for the custom commands they create and the information those commands choose to store.

We recommend that server administrators avoid storing unnecessary personal or sensitive information.

Message Content

The Bot processes message content only as necessary to detect configured command triggers and execute the requested functionality.

Message content is processed temporarily in memory during command execution and is not stored by us unless a custom command explicitly saves information using the Bot's variable system.

How We Use Your Information

We use collected information only to:

  • Provide the Bot's features and services.
  • Execute custom commands.
  • Store server configuration and settings.
  • Store information requested by custom commands.
  • Maintain the reliability, security, and integrity of the Bot.
  • Detect, investigate, and prevent abuse, spam, fraud, or violations of our Terms of Service or Discord's policies.

We do not sell or rent your personal information.

We do not share your information with third parties except:

  • When required by law.
  • When necessary to protect the security or integrity of the Bot.
  • When necessary to comply with Discord's policies or legal obligations.

We may also disclose information when we reasonably believe it is necessary to enforce our Terms of Service, protect the rights, safety, or security of the Service or others, or respond to valid legal requests.

Cookies and Similar Technologies

The Custom Command Bot dashboard may use cookies and similar technologies to provide essential functionality and improve the user experience.

Cookies may be used for purposes such as:

  • Maintaining your dashboard login session after authenticating through Discord OAuth.
  • Remembering necessary preferences and settings.
  • Improving the reliability and security of the dashboard.

We do not use cookies for advertising or tracking users across third-party websites.

You may disable cookies through your browser settings. However, disabling certain cookies may prevent parts of the dashboard from functioning correctly.

Data Retention

We retain information only for as long as reasonably necessary to provide the requested service.

  • If the Bot is removed from a server, server-specific data, including custom commands, settings, and variables, is scheduled for deletion within 30 days.
  • Variables that have not been accessed or modified for more than one (1) year are eligible for automatic deletion during routine maintenance.
  • Backup deletion follows the normal backup rotation schedule and may not occur immediately after the original data deletion request.

Data Storage

Data is currently hosted on infrastructure provided by Contabo in Germany. If our hosting infrastructure changes in the future, this Privacy Policy will be updated accordingly.

Data Security

We use reasonable technical and organizational measures to protect stored information against unauthorized access, disclosure, alteration, or destruction.

While we take reasonable steps to protect your information, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Request information about how your data is processed.

Server administrators may remove most stored information by deleting custom commands or variables, or by removing the Bot from their server.

If you would like assistance with a privacy request, please contact us.

Children's Privacy

The Bot is not intended for individuals who are below the minimum age requirement to use Discord in their country or region.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date above.

Continued use of the Service after the updated Privacy Policy becomes effective is subject to the revised Privacy Policy.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us:

Email: [email protected]

Support Server: https://ccommandbot.com/joinopen in new window