create a ticket , which can be closed using $closeTicket function
$newTicket[ticket name;ticket message(optional);categoryID(optional);return ticket ID(yes/no)(optional);error message(optional)]
This will create a ticket named "Member-ticket" and send "Hello World!" in the ticket channel:
!!exec $newTicket[$usertag-Ticket;Hello World!]
There are templates ,which you can clone directly from the dashboard, that includes button tickets. Highly customizable.
Currently everybody can view the ticket.Go to the category settings of the ticket category and revoke perms for @everyone